Upgrade StorageElisabeth Krull
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- Elisabeth Krull
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No, that hasn't happened. Only when I try to insert a Zotero reference. It happened again earlier despite having worked fine for a few hours prior to the incidence. Once it has happened, it keeps happening multiple times per hour. Not every single r…
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Yes, that's the one: 15.0.4971.1002 It tends to work well for a few hours and then starts playing up. I have already removed all Zotero references from the other Word docs that I have open to revisit stuff I have written in the past and only use …
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It's MS Office Professional Plus 2013
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Thank you! I will work with our IT team and hope we can solve it this time. Many thanks again, Elisabeth
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Thanks for the response. I had the latest version installed and we have looked at security settings etc. - those were fine. I have also downloaded the Firefox browser. Interestingly, it has synced a test reference I created at my home laptop after …
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Ok, just realised that it seems to work with the Desktop integration, so will continue to work with this. Thanks
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Thanks! Does that mean I'm not able to access my notes anymore and use short cuts to insert references into my Word doc? Or do I need to switch to Chrome? I am still a bit confused on how to solve this..
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Thanks heaps, it worked! :)
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My Zotero button disappeared as well. I then downloaded an update for Zotero and it reappeared. However, when I open it now, it automatically takes over a whole tab. Before, I was able to adjust how much of a tab I want Zotero to take up and could o…
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Fixed it. Seems like my previously assigned short-cuts were removed for some reason. Re-assigned them following your instructions: https://www.zotero.org/support/word_processor_plugin_shortcuts Thanks, E.